Our customer is the leading Nordic retailer focused on pet products and services. Its goal is to deliver first-class service experiences and make every interaction as smooth as possible across all digital channels.
Teamit partners with the company in a digital transformation that spans five brands. Teamit’s specialists play a key role in renewing the service channels and e-commerce stores, ensuring they meet both customer and business needs.
Core development elements: concept design, service design, usability & UI design, prototyping, user testing, plus Design System development and maintenance.
Close collaboration and user-driven design
The work is carried out in very close cooperation with representatives from Pet care company’s different business units. Business requirements are carefully considered at every stage of design and implementation, ensuring alignment with the company’s Design System and its strategic goals.
An intuitive, user-friendly service environment
Thanks to the renewed digital channels and web shops, Pet care company’s customers now enjoy an even more intuitive and user-friendly experience. Service design and user testing make sure that end users receive exactly the experience they need and expect.
The Teamit crew has provided not only strong technical skills, but also a deep understanding of customer-experience improvement. Working with them has taken our digital service development to a whole new level.
— Company Representative
Continuous development and future outlook
The collaboration between Pet care company and Teamit continues. The aim is to make the digital channels and e-commerce even more customer-centric. Teamit’s role remains vital as Pet care company shapes its future digital-service strategy.
How can we help your company thrive in the digital world?
Get in touch and let’s talk about your needs:
Jussi Heikkilä
CEO, Teamit
jussi.heikkila@teamit.fi
+358 50 350 9003